Stages of Agency Growth
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October 17, 2020
Most agency founders start out as freelancers who are busy doing their own thing. Their initial client projects are small, scrappy and confined to a b...
Dealing with Bad Bosses
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October 8, 2020
Most of my business consulting work is directly with the business owner, but when I'm working with a client who is having people problems, what I tend...
How Can You Tell if Your Remote Team Members Are Performing?
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September 30, 2020
I once worked with a business owner who made his remote team members install a screen recording tool so that he could monitor them to see if they were...
Hiring Tip: Don't Discredit Overqualified Candidates
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September 23, 2020
As a hiring manager I've seen loads of resumes come across my desk. one of the biggest mistakes that I've made early in my hiring days was to immediat...
Communicating Salary Cuts & Layoff With Your Team
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April 29, 2020
We're moving from "weeks" to "months" of economic impact and business disruption from COVID-19 and you're probably in a place where you're checking th...
Why Focus on CRO? A Chat with Kelly B.
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January 10, 2020
I'm in a lot of 'mastermind'-type groups for agency owners and recently a fellow member, Kelly Bryn, reached out asking about which agency owners are ...