Canada-Based Account Coordinator

Work from anywhere in Canada! 

About You

You love building relationships with clients and want to help them reach their goals. You are a team player that's comfortable asking questions to seek clarity. You like to learn new things, try new approaches and are always looking to add a few new skills to your toolbox. 

In this role, it is critical that you have foundational know-how of digital marketing so you understand how the different elements of our campaigns work together. You will be supported by a team of strategists and specialists in these areas but will need to know enough to to know why we choose the approach we do.

Position Overview

As an Account Coordinator at CRO:NYX Digital, you work closely with the lead strategist on the account to ensure that the client's project is executed on time and on budget. You will be hands-on in executing different marketing strategies and will get to flex your marketing skills in social media marketing, email marketing, content creation, SEO, website editing and more. You will become fluent in analytics and will be an essential member of the team, spanning across departments to lend a hand where needed. 

The Day-to-Day

Managing Client Communications & Deliverables

Your day to day will vary based on our client needs but a typical day may include:

• Communicate kindly and professionally with both clients and team members in a timely manner via ClickUp, Slack, Zoom and email
• Identify client goals and pair best suited marketing strategies 
• Translate and execute these strategies for your team members 
• Proactively identify and remove barriers to success
• Demonstrate the ability to cultivate commitment, team spirit, and trust
• Demonstrate personal organization and accountability for the workload management and performance of tasks assigned to you 
• Work closely with a wide variety of clients and industries
• Handle multiple projects and clients at a time
• Understand SEO & Inbound Marketing best practices
• Keen attention to detail
• Ability to identify opportunities for account growth and develop long-term account relationships

Experience and Education Requirements

• B.A. or B.S. degree in Marketing, Communications or a similar field preferred
• 1+ years of relevant marketing and client experience, including researching, developing and communicating strategic marketing plans 
• Working knowledge of different digital marketing approaches 
• Proactive self-learner who is up-to-date with digital marketing best practices
• Strong English written and verbal communication skills
• Experience with HubSpot is preferred
• Experience working remotely in similar roles 

About CRO:NYX Digital

We're a growth agency. Most of our clients come to us to get better rankings & more traffic (SEO), to redesign their website, to manage their social media, or to help them get the most out of their HubSpot marketing platform. But that's not what they really want. They want to build their businesses, sign more clients, and find the freedom in their day to focus on what they do best. They want a partner to help develop and execute their marketing strategy so they don't need to. 

That's what we do.

We deliver positive ROI and bottom-line growth for your business. The tactics that we deliver (SEO, paid advertising, social media, website design, website development and marketing automation) are part of the overall goal to help your business grow and thrive.

Think you’d be a great fit? Apply now!

We thank all applicants for applying, however only candidates selected for an interview will be contacted. This posting will remain open until a suitable candidate is found. 

We look forward to hearing from you!